City of Zug embracing further digitization

The City of Zug has introduced a new app by the name of eZug, as detailed in a press release. This is a digital platform for residents of the city, via which they can identify themselves to city authorities, request and receive official documents before keeping these safe or forwarding them. For example, residents can currently request certificates of capacity to act, certificates of residence, character references and excerpts from the debt collection register. Over time, new services are to be added on a continuous basis. For example, there are plans to integrate a parent portal in the app by summer via which parents and teachers working in the city’s schools will be able to communicate with each other.

“The launch of eZug shows that we are rapidly advancing the implementation of our Smart City strategy. With eZug, we are laying the foundations for the planned introduction of additional eGovernment applications”, comments Mayor Karl Kobelt in the press release.

The eID+ technology developed by the Zurich-based firm Procivis AG, which has been successfully used by the canton of Schaffhausen since 2018, forms the core of the app. Residents that are already using the existing ZUGLOGIN infrastructure can transfer information entered there over to the new app.